Shipping policy
ARTICLE 1: SHIPPING TIME
Your order will be shipped as soon as possible. Normal shipping time is 0 to 3 days depending on the items you ordered. Please note that some of our products are made on demand to ensure the best quality. In this case, the shipping time can be extended.
If your order includes several items, it is possible that these will be sent separately, depending on available stocks and shipping warehouse.
If you want to cancel your order, please contact us as soon as possible: info@couch-covers.store. Please note that we cannot guarantee the cancellation of your order. No order can be cancelled once it has been shipped.
ARTICLE 2: DELIVERY TIME
USA and Canada: 7 to 12 working days
European countries: 7 to 12 working days
Rest of the world: 7 to 21 working days
If a momentary out-of-stock condition of a product occurs, the delivery time could be a little longer. Please note that during a health crisis, your items will be delivered within a maximum of 60 days. Any item received outside this time frame will be refunded upon request.
In case of delay of your package, Couch Covers can not be held responsible.
Feel free to contact us if you have any question : info@couch-covers.store
The customer must check the conformity of the goods delivered at the time of receipt and before signing the carrier's delivery note.
ARTICLE 3: DUTIES AND TAXES
We offer free standard shipping on all orders, but the customs tax on international shipments can be applied depending on your country and are the customer’s responsibility.